Frequently Asked Questions

Q. What is the purpose of the Long -Term Water Supply Program?

A. Columbia Power and Water Systems (“CPWS”) is undertaking the Community H2O Program to provide system wide resiliency and to increase reliability and redundancy to improve the overall level of service for customers. Currently, the water system has a single raw water intake location and a single, 20 Million Gallons per day (MGD) treatment facility, which may leave customers vulnerable to service interruptions. This Program includes expanded water supply, treatment, and distribution system projects to meet the demands of growth and is designed to ensure reliable, consistent, and affordable water to all its customers for many years to come.

Q. When will the program start? How long will it take?

A. The LTWS Program is a multi-year program consisting of multiple projects and components including planning, design, real estate acquisition, permitting, and construction. The individual projects within the Program include:

  • Improvements to CPWS’s existing Water Treatment Plant (WTP)

  • Expansion of the existing Water Treatment Plant (WTP) to add 12 MGD capacity

  • A new raw water intake and pump station on the Duck River located on the western edge of Maury County, referred to as the Downstream Intake

  • A raw water transmission main (RWTM) connecting the existing and new intakes to the existing and expanded water treatment facility

While each project has its own timeline, the overall program is scheduled for completion in 2027.

Q. Where will construction take place?

A. The modifications and construction projects cover a large area extending from just north of downtown Columbia out to the western edge of Maury County, through both urban and rural areas.

 

Q. How long will construction last?

A. While each project has its own construction schedule, construction will start in late 2024 and continue to summer 2027 for some portions of the project.

 

Q. How will this program affect me?

A.  As each project within the larger programs proceeds, CPWS’s representative will provide specific program and construction information for the affected area and give impacted property owners the opportunity to ask questions and provide input.  For the most recent updates and project notices, residents and businesses are encouraged to check this website on their computers, smart phones, or tablets often.

Additionally, CPWS’s representatives will work closely with the community to notify neighborhoods and business districts when traffic may be disrupted and/or there may be temporary traffic detours, as well as timely notifications to individual homeowners, business, farms and landowners of specific construction activities in your area. If there are water service disruptions, CPWS’s representatives will provide notices in advance of the scheduled disruption so that you may plan accordingly.

 

Q. How will I be notified of any disruptions?

A. While various notification tools will be used, the best way to stay abreast of any changes of pending interruptions will be via this project website.

Q. Will my water supply be interrupted or effected?

A. There may be interruptions in service for brief period and all reasonable efforts will be made to perform these activities outside of peak usage times.

 

Q. Will CPWS be acquiring property for this project?

A. CPWS will make every effort to utilize existing property and easements to accomplish the goals of the program. However, much of the project consists of new infrastructure that will require the purchase of new lands or easements. Where property or easements will be required, CPWS’s representatives will contact the property owners potentially impacted by the program and talk with them about the project needs and next steps.